Aspire is part of NEC!
Looking to extend support for your cloud platform?
Numerous operators and enterprises are experiencing increased software and support fees by Telco Cloud solution providers changing their pricing models, which severely impact business continuity and network Total Cost of Ownership (TCO).
Many operators are now assessing their options or have already decided to replace these Telco Cloud solutions with others in the market.
However, until migration is completed, operators will still have interim Software fees, plus the cost of Support.
Aspire has over the years delivered Software Support solutions that replace the need for Level 3 support from vendors, particularly in swap-out scenarios, but also for End of Life (EOL) and End of Support (EOS).
We operate 24/7/365 and our teams have deep multi-vendor expertise, including traditional Network Equipment Manufacturers (NEM), but also specialized and more niche Cloud Solution providers.
Multi-vendor support for Critical, High, Medium, and Low priority cases
Dedicated team of Telco Cloud specialists who know the network and operating environment
Governance complying with industry standard SLAs
Day-2 Horizontal and Vertical End-to-End cloud support including Application and Infrastructure
Routine Health-Checks, Interventions, Investigations, and Planned Works support
Reduced Software Support related OPEX
Improved Time to Resolve (TTR) of Telco Cloud issues, including Emergencies
Improved quality of service for end users
Reduced Time to Market (TTM) for services
In addition to Support services, Aspire also supports clients with integration, migration and onboarding services to ensure the most secure, efficient, and timely swap out of Telco Cloud solutions.
Aspire’s multi-vendor experience allows our clients to consolidate multiple Service-Level Agreements (SLAs) into a single one, significantly reducing complexity and costs while improving operational efficiency.
Our end-to-end network knowledge combined with technical expertise, allows Aspire to off er services across entire Cloud solution lifecycle, creating a one-stop shop for Telco Cloud services.
RAN, Core Network and Charging System Support
Core, Charging, and RAN support without vendor L3 support on the multi-vendor network across 26 markets including Proactive O&M, Network Investigations, and Interventions resulting in a 60% reduction in support costs.
Telco Cloud Support
Auditing Cloud solution, operational across four Data Centers, addressing Cloud performance and capacity-related issues relevant to Cloud daily Support operations, reducing OPEX investments. Extending the scope of the service across Application and Infrastructure layers, thus providing holistic end-to-end analysis.
Telco Cloud Support
24/7 Cloud Platform L2.5 Support without vendor L3 support with 100% SLA achieved. Significantly reduced support services associated cost for the client. In addition to L2.5 Support, provided Onboarding services for the new Telco Platform for multiple Core Network Application vendors and developed CI/CD pipelines focused on Onboarding processes, including Network Scaling, thus significantly minimizing Time-To-Market (TTM) and human error during the service rollout process.
Mobile Core Network Support
L2.5 Support on Data Core network covering all technologies (2G-5G). Leading all major network evolution activities, combining the service with design planning, optimization, integration, and testing components, contributing significantly to the overall OPEX cost reduction.
