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Service Assurance

Service Assurance

Optimizing operations with Oracle Communications Unified Assurance (OCUA) for cost efficiency and enhanced performance - as the world’s first OCUA partner with 100% Service Expertise

Oracle Communications Unified Assurance (OCUA) is a leading FM/PM umbrella solution that provides advanced automation capabilities and direct cost reductions in operations (HW, NOC, NMS), leading to increased operational efficiency.

It combines fault, performance, topology, and service management into a single system, featuring robust RCA analysis, alarm suppression, anomaly detection, and noise reduction.

This solution integrates seamlessly with Aspire’s AI/ML use cases for both BackOffice and Front Office transformations.

Additionally, it can replace multiple performance, fault, and visualization tools with an ROI of even less than one year, depending on the operations environment.

Why choose Unified Assurance?

SIMPLIFY

  • Self-monitoring
  • Data agnostic
  • Vendor agnostic
  • Unified across multiple domains
  • Easy to use and navigate UI
  • Open APIs to support Integrations
  • Drag and drop visualization
  • Data Normalization

TRANSFORM

  • Root Cause Analysis
    • Topology / Relationship Based
    • Event Analytics
    • Supervised Machine Learning
  • Service Impact Analysis
  • Customer Impact Analysis
  • RESTful API
  • Visualization & Reporting

AUTOMATE

  • Event Enrichment
  • Event suppression
  • Event Correlation and compression
  • Escalation
  • Task automation
  • Context-sensitive corrective actions
  • Run-book automation
  • Closed-Loop

Implementation challenges

Suboptimal Configuration

Performance issues arise from a lack of customized setup, leading to inefficiencies and reduced system effectiveness.

Prolonged Implementation

Delays and increased costs result from common pitfalls and errors, extending the deployment process and causing disruptions.

Limited Feature Utilization

Ineffective use of advanced features and poor system integration hinder overall functionality and performance.

Inadequate Training

Insufficient or inadequate user training leads to lower productivity and increased troubleshooting efforts.

Performance Issues

Lack of fine-tuning for scalability and monitoring results in performance problems and potential slowdowns.

Security Risks

Exposure to data breaches and non-compliance with regulations occur without proper security measures.

Higher Costs

Additional expenses arise from rework and inefficient resource allocation, increasing overall costs and reducing ROI.

Misaligned Strategy

Missing opportunities for innovation and competitive advantage when the implementation is not strategically aligned.

Why choose Aspire?

Aspire is officially the first Unified Assurance partner in the world with 100% Service Expertise.

We specialize in building NOCs, automating processes, integrating alarm sources, automating root-cause analysis, integrating ticketing systems, and providing Level 1/2/3 support, leveraging a unique combination of expertise to ensure successful NMS project delivery.

Our team’s extensive knowledge and experience set us apart in the industry.

1

100% UCUA Service Expertise

2

NOC Skills

3

Domain Experts

4

Proven Automation Use Cases

1

Service Assurance Umbrella

 

 

Technology partners
Reseller / Integrator

 

2

Automation Scripting

 

 

Software experts
Agile development

3

Workflow Automation

 

 

Integration experts
Operations workflow experts

4

Specialized Analytics

 

 

Telecom analytics experts

Book a meeting with one of our experts


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