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Madiacom Success Story: Oracle Communications Unified Assurance

MADIACOM partnered with NEC Aspire to transform its Network Operations Centre (NOC) through automation, advanced analytics, and seamless ticketing integration. To achieve this, NEC Aspire Technology delivered a solution based on Oracle Communications Unified Assurance. As an approved service partner of Oracle Communications for Unified Assurance, Aspire deployed, integrated, and implemented use cases to maximize the benefits of the solution.

This automation project has had a transformative impact on the customer’s NOC users. They now operate from a single, unified interface -streamlining daily tasks and boosting productivity. The implementation also reduced manual effort with real-time event correlation and integrated ticketing. Aspire combined its domain knowledge with expertise in NOC operations and automation to deliver this streamlined approach that significantly improved efficiency and the user experience.

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