AI Assisted Managed Operations

Have you observed?

  • Increasing OpEx for network operations with multiple vendor contracts and unaligned SLAs
  • Growingly complex multi-vendor network and services to operate delaying resolution of network incidents
  • No service and end-user centric network operations approach relying on multiple manual processes

We’ve been supporting our customers to:

  • Reduce network operations OpEx, consolidating multiple vendor contracts and adopting multi-system SLAs
  • Apply machine learning techniques to pre-empt recurring network incidents
  • Evolve to Service Operations Center (SOC), highly automating Level 1 operations, with managed performance

Results

100%

adherence to contracted SLA

86%

reduction of network management 
alarms

3.5x

increase on 
4G downlink 
data speed